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The bonus is only credited to accounts with fully completed profiles. To receive the free spins, the customer's phone number must have been activated by the time they fulfil the bonus wagering requirement. If their phone number has not been activated, the free spins will not be credited to their account. Before making a deposit into their account, customers must agree to receive a casino bonus either on the ‘Account Settings’ page in the My Account section, or directly on the ‘Deposit’ page. If a customer switches between different types of bonuses (having already selected a bonus type), declines bonuses or receives the other type of bonus, they lose the right to participate in the Company's bonus offers for subsequent deposits, including a welcome package and a 50% 10th deposit bonus. Free spins will only be awarded after the deposit bonus has been redeemed and can be used in games as follows:

You can pick a MyCitadel Casino based on the software, the best bonus offer, the rating, and the languages it supports. We’re always in touch with the management of the casinos we promote, so if you’re having trouble with deposits, bonuses, or withdrawals, you can use our services to help solve the problem. Just send us an email, and we’ll do what we can to help.

MyCitadel is an online money account that you can fund from your bank account, a credit card, an electronic fund transfer, or other local payment options. It can be bought in many places where the local currency is used. Once you’ve made an account and put money in it, you can start spending. With MyCitadel, you can send money right away to online casinos and stores without giving out any banking information.

Users all over the world can use MyCitadel because it supports multiple languages and currencies. English, German, Spanish, Turkish, and French are the languages that can be used. MyCitadel has great customer service. They offer chat, phone, and email support around the clock, every day of the year. Most online casinos let you use MyCitadel to both deposit money and get money out.

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